*Position contingent upon availability of funding/ programming

DUTIES: 

1. Work collaboratively with the District’s Student Information System team, contributing to our mission by developing, implementing, and supporting the procedures to effectively manage student information.
2. Perform business process analysis.
3. Understand project scope, inputs, outputs, reporting requirements.
4. Develop related project documentation and manage project plans.
5. Maintain project status and priorities with project owners, planning and tracking of tasks, schedule, resources, dependencies, and success criteria.
6. Identify solutions to end-user requests for support and resolve technical problems.
7. Develop end-user documentation and knowledgebase articles.
8. Provide training for end-users where needed.
9. Maintain and establish standards and techniques to assure data quality, security, and integrity of student information.
10. Coordinate student information system software update releases.
11. Perform adequate testing of all changes and modifications.
12. Determine impact and strategy for required updates to procedural documents or training.
13. Report to the Student Information System Manager.
14. Perform related work as assigned by the Chief Information Officer, Director of Information Management, or Superintendent.

QUALIFICATIONS:

1. Bachelor’s Degree in Business Administration or Information Technology discipline preferred.
2. Strong understanding of business requirements and translation of those to technical requirements.
3. Demonstrated ability to implement project management concepts and strategies.
4. Experience with database management systems.
5. Experience with Systems Development Lifecyle or agile development methodology is preferred.
6. Ability to identify inefficiencies, opportunities to streamline business processes, and implement change management.
7. Excellent analytical and problem-solving skills.
8. Excellent written/communication skills.
9. Strong organizational skills and attention to detail.
10. Demonstrated ability to perform effective self-directed work.
11. Ability to manage multiple priorities and meet deadlines in a fast-paced, dynamic environment.
12. Ability to facilitate meetings.
13. Advanced skills with Microsoft Office applications.
14. An understanding of application security and authentication.
15. Knowledge of flow-charts and process diagrams.

Nondiscrimination Statement

The Springfield Public Schools does not discriminate in employment on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, genetic information, ancestry, age, disability or military service or marital status. The Springfield Public Schools does not discriminate in admission to, access or treatment in its programs and activities on the basis of race, color, sex, gender identity, religion, national origin, or sexual orientation, disability or homelessness.

Title IX Notice of Nondiscrimination

Springfield Public Schools does not discriminate on the basis of sex in admission, administration of its educational programs or activities or employment.  Springfield Public Schools is required by Title IX and its implementing regulations at 34 C.F.R. Part 106 not to discrimination on the basis of sex in admission, administration of its educational programs or activities or employment.  The Senior Administrator of Human Resources, Kathleen O’Sullivan, Springfield Public Schools, 1550 Main St. Springfield MA, 01103, 413-787-7100,  ext. 55428, has been designated as the employee responsible for coordinating Springfield Public Schools efforts to comply with and carry out its responsibilities under Title IX.  Inquiries concerning the application of Title IX and its implementing regulations at 34 C.F.R. Part 106 to Springfield Public Schools may be referred to Kathleen O’Sullivan or to U.S. Department of Education, Office for Civil Rights, 400 Maryland Ave., SW Washington, DC 20202-1100, telephone 800-421-3481.